Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Refunds
Our policy lasts 40 days. If 40 days have gone by since your purchase, unfortunately we can't offer you a refund.

To be eligible for return, the item must be:
Very badly damaged or missing pieces due to our error.
Not functioning properly due to our error
Notably different from what was described due to our error

To be eligible for refund, the item must have not arrived 15 days after it was said to arrive.

We do not returns if:
Item contains only minor damage which would not inhibit its ability to function properly.
Item was on sale or free.
Item was below $10.

Process
For returns to be accepted, proof of purchase through receipt is necessary. Receipt information will be double checked to ensure that information of purchase lines up with our purchase records. Proof of error is necessary and can be verified by emailing us at Sales@Gamerch.net
For refunds to be accepted, contact us at Sales@Gamerch.net to let us know that your product has not arrived 15 days after the estimated date of arrival. We will check the tracking of the order to ensure that product has indeed not arrived

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@Gamerch.net.

Shipping
To return your product, you should mail your product to: 5537 Ridge View Drive, Fort Worth TX 76137, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at Sales@Gamerch.net or Info@Gamerch.net
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